Shipping policy
Shipping Policy
At Rewind Photo Lab, we're dedicated to delivering your orders swiftly and securely, ensuring your items are in your hands when you need them. Here's what you need to know about our shipping practices:
Processing Time:
- We aim to package and dispatch all orders within 1 business day from when the order is placed. Our operational days are Monday to Friday, excluding public holidays.
Domestic Shipping Options:
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Regular Shipping: Utilising Australia Post's Regular Shipping service, we ensure your items are delivered safely to your doorstep. Delivery times range from 2-6 business days, varying by location.
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Express Shipping: For those in a hurry, we offer Express Shipping through Australia Post, which typically ensures delivery within 1-3 business days, location dependent.
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Same Day Courier: Available for urgent deliveries within the Sydney metro area, same-day courier services can be arranged. The availability and cost will vary based on the specific details of your order and location.
International Shipping:
- We're pleased to offer international shipping. However, we ask that you contact us prior to placing your order so we can provide you with the best shipping options and quotes for your location. You can reach us at mail@rewindphotolab.com.au
Shipping Costs:
- Your shipping cost will be determined by the size and weight of your order, along with the chosen shipping method. During checkout, you'll have the opportunity to review and select from the available shipping options, each with its own cost.
Order Tracking:
- Upon dispatch, you'll receive a confirmation email that includes a tracking number provided by the shipping carrier. This number allows you to monitor your order's journey via the carrier's website.
Packaging:
- Our commitment to quality extends to our packaging, ensuring your items are well-protected and arrive in pristine condition.
Thank you for choosing Rewind Photo Lab for your photographic needs. We're thrilled to be part of your creative journey.