At Rewind Photo Lab Pty Ltd, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. In accordance with the latest Australian privacy laws, we have created this privacy policy to inform you about how we collect, use, and store your information when you interact with our website (www.rewindphotolab.com.au) and services. Information Collection and Use We collect personal information such as your name, email address, phone number, and billing and shipping addresses when you create an account, place an order, or contact us for support. We use this information to process your orders, provide customer support, and send you promotional materials (if you have opted in to receive them). Third-Party Services We use third-party services to enhance your experience with our website and services. These services include Shopify for our online store platform, Klaviyo for email marketing, Gorgias for customer support and chatbot services, and SMS marketing for promotional messages. We only share your personal information with these third parties to the extent necessary to provide you with the services you have requested. Cookies Our website uses cookies to improve your browsing experience and help us understand how you interact with our site. You can manage your cookie preferences through your browser settings. Data Security We take the security of your personal information seriously and implement appropriate technical and organisational measures to protect it from unauthorised access, disclosure, alteration, or destruction. Your Rights You have the right to access, correct, or delete your personal information held by us. You can also opt-out of receiving promotional materials at any time by following the unsubscribe instructions in our messages or contacting us directly. Updates to Our Privacy Policy We may update our privacy policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any significant changes by posting an updated version of the policy on our website. If you have any questions or concerns about our privacy policy or practices, please do not hesitate to contact us.